Frank Kim

Solution Architect | Pre-sales | Technical Support

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About Me

With extensive experience in Korea, America, Canada, and the Philippines, I bring a global perspective and a proven ability to bridge cultural gaps in collaborative environments.

From 2020 to 2025, I led a global code mentoring community, conducting webinars and mentoring sessions with over 1,000 members. In this role, I acted as a bridge, helping IT learners positively connect and share their experiences.

Currently, as a Solution Architect at Agora, I design architectures and run PoCs for clients in the APAC region, leveraging Agora’s SDK/API for real-time audio and video, live streaming, signaling, and AI agent integration, providing solutions tailored to each client’s needs.

🚀 mission.js

127.0.0.1:3000

Self-Driven,
Result-Oriented mode

const mission = [
  'People'
  'Technology'
  'Outcome'
];

Work History

Solution Architect @ Agora

2024/4-Present

• Supported 80+ SMB accounts and key enterprise clients including LG U+ and SK Broadband across Korea and APAC.

• Contributed to 100%+ revenue target attainment in Korea and 160%+ revenue growth in live streaming by driving technical enablement for key accounts, including Clickmate (Live Commerce) and Fromm (KPOP streaming), in close collaboration with AE, BDR, Product, and R&D teams.

• Delivered pre-sales consulting, PoCs, and technical demos (onsite & online), partnering with Product and R&D to align customer requirements with roadmap and feature development.

• Provided post-sales technical support, scaling guidance, and issue resolution in coordination with SRE & R&D teams to ensure service reliability and performance.

• Represented the company at AI expos and industry conferences through product demos and prospect engagement.

Conversational AIReal-time Communication SDKREST APICSPSQL

Mentor & Documentation @ Code Mentoring Community

2020/2-2025/1

• Event Host: Hosted monthly global webinars on web development and problem-solving strategies, fostering knowledge sharing among IT learners.

• Agile Collaboration: Collaborated with the team in a sprint-based Agile environment, contributing to feature development and user flow improvements while owning requirements and technical documentation.

• Community Engagement: Fostered an engaging learning environment for 1,000+ members on Slack by providing personalized technical guidance.

MentoringCommunity ManagementDocumentation

Start-up

Frontend Developer @ Startup

2023/3-2024/2

• Developed and enhanced web and mobile applications using React and Flutter, improving functionality and user experience.

• Built data visualization tools (heatmaps, charts, Excel exports) and mobile features (event dashboards, attendance check-in, partner and sticker quests).

• Implemented REST APIs for seamless backend connectivity and deployed dashboards on AWS S3.

ReactFlutterAWSSQL